Frequently Asked Questions

Everything you need to know about Seedance 2.0 AI video generator. Can't find your answer? Contact our support team.

Getting Started

What is Seedance 2.0?
Seedance 2.0 is ByteDance's next-generation AI video generation model that creates stunning, cinematic-quality videos from text prompts or reference images. It's ranked #1 on Video Arena for both text-to-video and image-to-video quality.
How do I get started?
Simply visit seedance20.cloud, create a free account, and you'll receive free credits to start generating videos immediately. No credit card required. You can type a text prompt or upload an image to create your first AI video in minutes.
Is Seedance 2.0 free to use?
Yes! When you sign up, you receive free credits that let you generate your first AI videos. After using your free credits, you can upgrade to a paid plan starting at $9.9/month or purchase one-time credit packs.
What video formats are supported?
Seedance 2.0 supports multiple aspect ratios (16:9, 9:16, 1:1) and resolutions (480p, 720p, 1080p). Video duration can be 5 or 10 seconds depending on your plan.

Features & Capabilities

What is text-to-video?
Text-to-video allows you to describe a scene in words, and Seedance 2.0 will generate a video based on your description. The better and more specific your prompt, the better the result.
What is image-to-video?
Image-to-video lets you upload any image (photo, illustration, or AI-generated artwork) and Seedance 2.0 will animate it into a video while maintaining the original style and composition.
Does Seedance 2.0 generate audio?
Yes! Unlike most AI video generators, Seedance 2.0 can generate synchronized audio including sound effects, background music, and even dialogue. Audio generation is included automatically.
What is multi-shot storytelling?
Multi-shot storytelling allows you to create videos with multiple scenes and camera angles that maintain visual consistency throughout. This is unique to Seedance 2.0 and perfect for short films, commercials, and narrative content.
How long does video generation take?
Most videos generate in 1-3 minutes depending on the resolution, duration, and current queue. 720p videos are typically faster than 1080p. Pro and Ultimate plan users get priority processing.

Pricing & Credits

How do credits work?
Credits are the currency used to generate videos. Different settings consume different amounts of credits. For example, a 5-second 720p video costs fewer credits than a 10-second 1080p video. Seedance 2.0 costs approximately 4 credits per second at 720p.
Do credits expire?
Credits from monthly subscriptions reset each billing cycle. Credits from one-time credit packs do not expire — use them whenever you want.
Can I get a refund?
We offer refunds for unused credits within 14 days of purchase. Contact our support team at support@seedance20.com for assistance.
What payment methods do you accept?
We accept all major credit cards, debit cards, and select regional payment methods through our secure payment provider. All transactions are encrypted and secure.
Can I upgrade or downgrade my plan?
Yes, you can change your plan at any time. When upgrading, you'll get immediate access to the new plan's credits. When downgrading, the change takes effect at the next billing cycle.

Technical Questions

What browsers are supported?
Seedance 2.0 works on all modern browsers including Chrome, Firefox, Safari, and Edge. For the best experience, we recommend using the latest version of Chrome or Firefox.
Can I use generated videos commercially?
Yes! Pro plan and above subscribers have full commercial usage rights for all generated videos. You can use them in marketing, advertising, social media, and other commercial projects.
Is there an API available?
Yes, API access is available on the Ultimate plan ($79.9/month). The API supports text-to-video, image-to-video, and webhook integration for automated workflows.
What AI models are available?
Our primary model is Seedance 1.5 Pro (powered by Seedance 2.0 technology), which delivers the highest quality video generation. We also support additional models for different use cases.

Still Have Questions?

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FAQ - Seedance 2.0 Frequently Asked Questions | Seedance 2.0